Do you offer onsite training

Yes, normally we highly recommend onsite training.

We do online training for addons modules or for smaller hotels that can't afford the travel fees.

We have also regular virtual training classes for each major release of the software.

What are your support policies

Hotello offer a 24/7 phone support to all his clients anywhere in the world within 30 minutes for emergency calls.

We also offer a online help tickets to follow up any request.

How many rooms can I manage with Hotello

You can manage as many rooms as required, Hotello have customers that manage anywhere between 9 to more than 1500 rooms. Hotello uses high technology SQL database that is optimized by our DBA to supply the fastest performance possible.

Where can I find the minimum requirement to run Hotello

You will find the minimum requirement under documentarion in the Hotello menu

Can I run Hotello on my MAC or Linux?

Hotello runs on Microsoft Windows, you can access to Hotello with either a MAC, a Linux or even an IPAD using either RDP (terminal server) technologies, citrix ZEN or our light client software.

 

News

Expedia QuickConnect® Preferred Vendor Program

The Lodging Connectivity team at Expedia Inc. is proud to announce that Hotello is selected to be an Expedia QuickConnect® Preferred Vendor

Read more...

Expresso is now online

MARCH 2010- Our newsletter bi-monthly is now available online, click here to access it: EXPRESSO 2010

A formidable Team gives Wings to this Software

Among Hotello's talent are professional programmers dedicated to the evolution of this software; a team of technical support personnel, and our trainers who have hands-on experience within the hospitality industry. Who better than another hotelier to better understand your needs?